Information

Mental Health services in New Zealand information.

Immediate Helplines

  • Lifeline: Call 0800 543 354 or text 4357 for 24/7 support.
  • Depression Helpline: Call 0800 111 757 or text 4202.
  • Youthline: Call 0800 376 633 or text 234.

Helplines

There are several helplines you can call if you need to talk to someone.
0800 What's up?

0800 What's up? is a free counselling helpline, chat and email service for tamariki
and rangatahi
. No issue is too small or too big.

Call: 0800 942 8787
Chat on whatsup.co.nzexternal link

1737

1737 is staffed by a team of paid counsellors who can talk to you if you have mental health or addiction problems.

Call or text 24 hours a day, 7 days a week if you feel: anxious, down, a bit overwhelmed. Or call if you just need someone to talk to.

Call: 0800 1737 1737 Text: 1737

Suicide crisis helpline

The suicide crisis helpline is a free service available 7 days a week. It is operated by trained and experienced social service practitioners who have undergone suicide prevention training. If you think you, or someone you know, may be thinking about suicide, call the suicide crisis helpline for support.

Call: 0508 828 865 (0508 TAUTOKO) Suicide crisis helpline — Lifelineexternal link

If you or someone you know is in immediate danger, please call emergency services immediately on 111.

Alcohol Drug Helpline

Advice, information and support about drinking or other drug use.

Call: 0800 787 797     Text: 8681    

 

Crisis / emergency mental health district teams providers

https://healthpoint.co.nz/mental-health-addictions/

Counties Manukau Health Adult Mental Health provides specialist mental health services for adults living in the Counties Manukau region.
Call: (09) 261 3700
Adult Mental Health
Community Assessment Team (CAT) | Nelson Marlborough
Community Assessment Team (CAT) | Nelson Marlborough Free

Open today 12:00 AM to 12:00 AM.

Community Assessment Team (CAT) | Nelson Marlborough

Provides 24/7 mental health crisis support to the Golden Bay area, as well as treatment, support, respite services and a national DBT residential treatment programme
For the Nelson - Tasman region, call 0800 776 364 - Press 2

For the Marlborough region, call 0800 948 497 - Press 2.

For the Golden Bay region, call Te Whare Mahana on (03) 525 7647.


Mental Health & Addictions - Community Assessment & Treatment Team (CATT) | Te Tai Tokerau (Northland) Free

Acute Mental Health & Addiction service
Call: 0800 959 606

Awhi Mātua provides support to help older adults experiencing serious mental health problems reach their best possible function and wellness
Call: (09) 623 6474
Awhi Mātua (formerly Mental Health Services for Older People, MHSOP)

 

Crisis Assessment and Home Treatment (CAHT) | Waikato
CAHT provides crisis mental health assessment for individuals who require an urgent response.
Call: 0800 50 50 50

Tararua Locality Community Mental Health and Addictions Services | MidCentral

The service provides assessments and treatment for individuals suffering from a moderate to severe level of mental illness and addictions.
Call: (06) 374 7734

Starship Paediatric Child & Family Unit

(09) 307 4901

Haumaru Orite is a supra-regional acute psychiatric child and adolescent mental health inpatient unit hosted by Auckland District Health Board.
Call: (09) 307 4901
Acute Inpatient Unit for Young People

West Coast Central Crisis Response

The Crisis Response team provides emergency psychiatric assessment and interventions to those people appropriately triaged and referred.
Call: 0800 757 678

Te Taiwhenua o Heretaunga

Providing health, social and housing services to our community from pepi to kaumātua

Call: (06) 871 5352


Crisis Resolution Service | MidCentral
We provide 24/7 specialist assessment and advice for people experiencing a mental health crisis.
Call: 0800 653 357

Purea Nei - Mental Health Crisis Service | Hawke's Bay

Mental Health Crisis Service provides 24 hour, 7 days a week crisis support for those individuals experiencing acute mental health issues.
Call: 0800 112 334

Horowhenua Mental Health & Addiction Services | MidCentral

The service provides assessments and treatment for adults from 18 years plus suffering from a moderate to severe level of mental illness or addiction.
Call: (06) 366 0047

Crisis Team | South Canterbury

24/7 advice, assessment and/or treatment to people in acute phase of a Mental Health illness.
Call: 0800 277 997

Mental Health Service for Older People | Waikato

Specialist community, inpatient and crisis support for people over the age of 65 years who experience mental illness for the first time in their lives.
Call: (07) 839 8603

Acute Response Team (ART) | Lakes

24/7 mobile Acute Response Team (ART) responds to mental health and addiction crisis in the Lakes DHB region.
Call: 0800 166 167

Acute Response Team/Home Based Treatment
Mental Health Community Acute Service (CAS) | Auckland | Te Toka Tumai

24/7 mental health crisis response line and acute home based treatment or planned acute care.
Call: 0800 800 717

Mental Health Assessment & Brief Care (ABC) Team | Taranaki

24/7 on site and mobile mental health assessment team for people experiencing distressing and/or debilitating mental health concerns.
Call: 0508 292 467 (Press 1)

Infant, Child and Adolescent Mental Health Service (iCAMHS) | Nelson Marlborough

Regional service, including crisis response, for infants, children and youth with serious mental health disorders.
Call: View numbers

Acute Care Team, Mental Health and Addiction Crisis Service | Bay of Plenty | Hauora a Toi

The Acute Care Team provides a 24/7 response service to people in mental health or addiction crisis.
Call: View numbers

Mental Health Emergency Services | Southern

Two teams provide 24/7 emergency services to people with acute mental health needs.
Call: 0800 46 78 46

Acute Mental Health Services | Waitematā

Provides acute mental health support to those in the Waitematā region.
09) 487 1414 - Takapuna/ (09) 822 8501/ Henderson/ (09) 427 0360 - Red Beach/ Helensville - Working Hours: (09) 420 9450. After Hours: (09) 427 0360

Warkworth - Working Hours: (09) 422 2710. After Hours: (09) 427 0360

Mental Health Single Point of Entry | Canterbury.

Single Point of Entry are your first point of contact for emergencies and non-emergencies.
Call: 0800 920 092

Crisis Resolution Service (CRS) | MHAIDS

Our service is for anyone in Wellington, Porirua, Kāpiti and the Hutt Valley who is experiencing a mental health crisis.
Call: 0800 745 477

Mental Health Crisis Team | Tairāwhiti Free

The Mental Health Crisis Team provides mental health triage and assessments, including crisis response.
Call: 0800 243 500
Mental Health Crisis Team

Beyond the ordinary

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